Scholarship Support Specialist

About the role

The Scholarship Support Specialist provides essential administrative assistance to the Office of Financial Aid and Scholarships. Working closely with the Assistant Director, the role ensures smooth processing of scholarship applications and offers direct support to students and their families.

Key responsibilities

• Maintain and update the scholarship eligibility database.
• Assist in reviewing, scoring, and documenting scholarship applications.
• Provide timely service to students, families, and other stakeholders regarding scholarship inquiries.
• Support the Assistant Director with reporting, correspondence, and day‑to‑day office tasks.
• Ensure compliance with state, federal, and institutional policies governing scholarship awards.

Required profile

• High school diploma or equivalent.
• At least two years of relevant administrative or customer‑service experience.
• Ability to work accurately with confidential student information.
• Strong organizational and communication skills.

Required skills

What we offer

• Opportunity to work in a metropolitan research university.
• Professional development within the financial aid and scholarships office.
• Collaborative environment supporting student success.