Remote Tenant Operations Specialist (Contract)

About the role

Windsor is seeking a remote Tenant Operations Specialist on a contract basis to serve as the primary point of contact for tenants, vendors, and property managers. You will help ensure timely rent payments, resolve maintenance issues, and maintain high‑quality service for commercial properties.

Key responsibilities

• Receive inbound calls, emails, and work orders from tenants and collaborate with property managers, vendors, and internal staff to resolve issues.
• Bid on and manage vendor and building contracts.
• Track vendor performance and coordinate scheduled preventative maintenance.
• Periodically review vendors for pricing and service quality.

Required profile

• Excellent interpersonal skills, empathy, and a professional, team‑oriented attitude.
• Ability to handle a high volume of tasks simultaneously.
• Strong organizational abilities to track ongoing items and follow‑up.

Required skills

• Yardi Voyager experience (preferred).

What we offer

• Recognition as a Great Place to Work for two consecutive years.
• Fastest‑growing San Francisco business awards (2022‑2025).
• Female‑founded and owned company culture.
• Continuous training and professional development opportunities.