Remote Phone Representative

About the role

Join our growing team as a Remote Phone Representative. You will communicate with prospective customers, answer basic appointment questions, and schedule meetings with licensed insurance professionals—all from the comfort of your home.

Key responsibilities

• Place outbound calls using an automated dialing system.
• Engage professionally with prospective customers and answer their questions.
• Accurately schedule appointments and document conversations in the CRM.
• Follow approved communication guidelines and meet daily productivity targets.
• Participate in virtual coaching sessions and assist with customer follow‑up activities.

Required profile

• Excellent spoken English.
• Comfortable spending the workday on the phone.
• Strong organizational skills and ability to multitask.
• Reliable computer and internet connection.
• Positive, customer‑focused attitude; previous phone support experience is a plus.

Required skills

• CRM usage.
• Automated dialing system operation.

What we offer

• Fully remote employment.
• Competitive compensation.
• Paid training and professional development.
• Stable full‑time hours.
• Supportive team culture.