Call Center Customer Service Representative
RLC · Wilmington
Job description
About the role
Join the Wilmington service center as a Call Center Customer Service Representative, working full‑time Monday‑Friday, 8:30 am‑6:00 pm. The position offers a starting wage of $18.00 per hour, one week of vacation after 90 days, and access to employee resort lodging.
Key responsibilities
- Answer inbound calls on a multi‑line telephone system and route them to the appropriate contacts.
- Enter data accurately and process driver paperwork.
- Assist dispatchers with routine tasks and provide general office support.
- Perform additional duties as requested by management.
Required profile
- Ability to multitask with a strong sense of urgency.
- Typing speed of at least 30 words per minute with accuracy.
- Dependable, well‑organized and computer literate.
- Excellent telephone etiquette and communication skills.
Required skills
- Computer literacy
- Typing (30 WPM)
What we offer
- Medical, dental and vision insurance.
- 401(k) retirement plan with company matching.
- Paid vacation, holidays and resort lodging at locations in Daytona Beach, FL; Big Bear Lake, CA; Pigeon Forge, TN; and Ocean Isle Beach, NC.
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Published 1 month ago
Expires 5 days from now
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RLC
Wilmington