Process Improvement Consultant

About the role

Akkodis is looking for a Process Improvement Consultant to support ambulatory access initiatives for a large academic healthcare system in Portland, OR. This 3‑to‑6‑month contract role provides leadership, coaching, and technical expertise to improve patient access and drive enterprise‑wide performance improvement.

Key responsibilities

• Lead strategy deployment and structured problem solving using A3 methodology and Lean principles across ambulatory care.
• Partner with executive leadership to align improvement work with strategic goals.
• Support development and execution of enterprise‑wide performance excellence initiatives.
• Coach senior leaders, managers, and teams on Lean and performance improvement practices.
• Facilitate large‑scale, high‑impact projects focused on access and operational performance.
• Apply advanced Lean tools, change‑management techniques, and establish standard work for sustainability.
• Design and deliver training programs and curricula on patient access and operational excellence.

Required profile

• Bachelor’s degree in healthcare, business, engineering, science or a related field.
• Minimum 7 years of performance improvement experience, or 5 years healthcare experience plus 3 years leadership/performance improvement.
• Hands‑on experience with Lean methodologies and facilitating training/coaching.
• Preferred: Master’s degree and experience working with senior leadership in a healthcare setting.

Required skills

• Lean methodology and tools (including A3).
• Change management.
• Project management.
• Data analysis and statistical tools.
• Microsoft Office suite.