Operations Assistant for University Student Living

About the role

The Operations Assistant supports the property management team in achieving occupancy and retention goals for a university student living community. This part‑time position involves a mix of administrative, leasing, and resident‑service tasks.

Key responsibilities

• Perform office admin duties such as copying, filing, preparing notices, handling calls, and organizing rent payments.
• Assist with leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, give property tours, and show apartments.
• Prepare lease paperwork, organize resident lease files, and support move‑in/move‑out processes.
• Answer incoming calls, set appointments, and conduct on‑campus marketing outreach to generate qualified traffic.
• Coordinate resident events, distribute communications, and act as an after‑hours liaison for emergencies.

Required profile

• Ability to stand, walk, sit for extended periods and perform physical tasks such as lifting up to 25 lb independently (50 lb with assistance).
• Flexibility to work evenings, weekends, holidays and take on‑call shifts as needed.
• Willingness to travel occasionally to assist other properties or attend training.

What we offer

• 401(k) with company match (eligibility required).
• Employee Assistance Program and paid sick time.
• Potential participation in bonus programs based on performance.