Mail Assistant – UN Mail Operations

About the role

The Mail Assistant supports the Mail Operations Unit of the United Nations Headquarters in New York. Working under the supervision of the unit chief, the role ensures safe, efficient handling of incoming and outgoing mail, parcels, and pouches for UN entities worldwide.

Key responsibilities

• Assist security staff in x‑ray screening of incoming mail and pouches.
• Maintain accurate logs of all mail items, categorising by type (registered, certified, personal, confidential, etc.).
• Receive and verify mail from couriers, government agencies, and foreign missions.
• Deliver special mail and packages up to 35 lbs after security clearance.
• Code, sort, process, and verify addresses to ensure correct routing.
• Compare log sheets with physical deliveries and report any discrepancies or suspicious items immediately.
• Inspect parcels destined for field offices for compliance with pouch regulations.
• Assist in unloading containers, presorting, and distributing mail to designated units, agencies, and missions.
• Process outgoing official correspondence, publications, and informational material, selecting the most efficient dispatch method.
• Weigh outgoing mail, calculate postage, and apply appropriate franking.

Required profile

• Attention to detail and ability to follow strict security procedures.
• Strong organisational skills for accurate record‑keeping.
• Capability to work under delegated authority and report issues promptly.
• Physical ability to handle packages up to 35 lbs.

Required skills

• Operation of x‑ray equipment for mail screening.
• Mail weighing and postage calculation.