Loyalty Domain Product Owner

About the role

Infosys is seeking a Loyalty Domain Product Owner to join its Retail, Consumer Goods, and Logistics unit in Atlanta. The role focuses on driving ERP‑based solutions for loyalty and customer relationship management, ensuring alignment with business goals and technology standards.

Key responsibilities

• Gather requirements from stakeholders and validate specifications against business objectives and ERP capabilities.
• Assist in solution architecture by customizing ERP modules and features based on detailed business needs.
• Develop and integrate new features, conduct code reviews, and maintain a stable codebase.
• Configure interfaces, execute ETL processes, and ensure consistent data flow between ERP and other applications.
• Assess ERP performance, identify enhancements, and ensure compliance with security and regulatory standards.
• Create comprehensive documentation for customizations and deliver user training.

Required profile

• Strong knowledge of ERP systems and integration techniques.
• Ability to manage end‑to‑end ERP customization and implementation.
• Skill in translating complex requirements into actionable development tasks.
• Passion for design and hands‑on coding experience.
• Collaborative mindset with excellent communication across cross‑functional teams.

Required skills

• ERP
• CRM (Customer Relationship Management)
• Loyalty Management
• Product Management
• ETL processes