Customer Strategy Manager – Vital Proteins

About the role

The Customer Strategy Manager will drive forecast and budget achievement for the Vital Proteins division, shaping go‑to‑market strategies, product launches and commercial planning while acting as the voice of the customer across sales and marketing.

Key responsibilities

• Lead business planning process by developing analytics and insights to support marketing strategy and coordinate collaborative planning cycles with customer teams.
• Communicate and align key strategies, insights, and initiatives between field and internal teams across major functions.
• Develop and manage promotional programs, special packs and in‑store displays, monitoring performance and reporting results.
• Partner with internal stakeholders to execute revenue growth management strategies that drive top‑line and bottom‑line growth.
• Provide leadership on the 4Ps, evaluating trends, generating insights and translating findings into business performance improvements.
• Influence pricing, trade promotions, category and inventory management processes in collaboration with marketing, supply chain, trade and finance.
• Manage trade‑related expenses and evaluate elements to improve P&L performance.
• Coordinate regular communication sessions between cross‑functional and sales teams to ensure alignment on forecast, budget and trade objectives.

Required profile

• Bachelor’s degree in business or a related field (preferred).
• Minimum 4 years experience in consumer packaged goods, preferably in ready‑to‑drink active nutrition.
• Proficiency with the MS Office suite (Word, Excel, PowerPoint).
• Strong financial acumen and P&L management experience.

Required skills

• MS Office Suite (Word, Excel, PowerPoint)
• P&L management

What we offer

• Performance‑based incentives and a competitive total‑rewards package.
• 401(k) plan with company match.
• Comprehensive healthcare coverage and additional employee benefits.