Customer Service Representative – Freight Logistics
RLC · Baltimore
Job description
About the role
R+L Carriers is seeking a Customer Service Representative to join its Baltimore, MD Service Center. The CSR maintains positive relationships with customers and assists with tracking and monitoring freight movement.
Key responsibilities
- Perform daily freight tracing with customers.
- Assist other terminals with freight‑related issues.
- Carry out additional duties as assigned.
Required profile
- Strong communication and telephone skills.
- Ability to work in a fast‑paced environment.
- Strong critical thinking and problem‑solving abilities.
- Capability to handle potentially stressful situations.
- General office and customer service experience.
- Basic knowledge of Windows, Outlook and other Microsoft products.
- Ability to type at least 30 words per minute.
Required skills
- Windows
- Outlook
- Microsoft Office
- Typing (30+ WPM)
What we offer
- Medical, dental and vision insurance.
- 401(k) retirement plan with company matching contributions.
- Paid vacation and holidays.
- Vacation lodging at exclusive employee resorts in Daytona Beach (FL), Big Bear Lake (CA), Pigeon Forge (TN) and Ocean Isle Beach (NC).
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Published 11 hours ago
Expires 1 month from now
4 views · 0 interested
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RLC
Baltimore