Customer Service Call Center Clerk

About the role

R+L Carriers is looking for a highly organized, detail‑oriented Call Center Clerk to join its Phoenix, AZ service center. The role supports the Owner and Executive Leadership Team by handling a variety of executive administrative functions in a fast‑paced environment.

Key responsibilities

• Answer inbound calls with professional phone etiquette and provide accurate information.
• Perform entry‑level data processing and maintain organized records.
• Manage filing, copy and fax tasks while adhering to company security practices.
• Utilize internet basics, company applications, and touch‑typing skills to complete daily tasks.

Required profile

• Ability to work independently with minimal supervision.
• Bilingual ability preferred.
• Strong multitasking skills in a fast‑paced environment.
• High attention to detail and strict confidentiality.
• Clear verbal and written communication.
• Team‑oriented, dependable and flexible.

Required skills

• Touch typing (minimum 25 wpm).
• Internet basics.
• Computer security practices.
• Filing and copy/fax operation.

What we offer

• Starting pay of $18 per hour.
• Full‑time schedule, Monday‑Friday 8:30 am‑6:00 pm.
• PTO available after the first 90 calendar days.
• Access to employee resorts and other benefits.