Customer Engineer II

About the role

As a Field Service Engineer (Customer Engineer) at Applied Materials, you act as the direct liaison with customers, installing, maintaining, and upgrading semiconductor equipment.

Key responsibilities

• Collaborate with senior engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers to ensure smooth operations.
• Fulfill additional duties as assigned.

Required profile

• Associate degree, military technical training, field‑service experience, or trade certification.
• 1–2 years of customer/field service support or related technical experience.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters.
• Effective written and verbal communication skills.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics
• Diagnostic techniques
• Electrical systems
• Vacuum systems
• Mechanical systems
• Plasma systems
• Hydraulic systems
• Gas systems
• Hand tools
• Digital multimeter
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Salary range $31.00 – $42.40 per hour.
• Supportive work culture with learning and development opportunities.
• Comprehensive benefits program supporting health, wellbeing, and personal growth.