Customer Data Steward

About the role

The Customer Data Steward is responsible for managing the integrity of customer master data across regional entities. This role ensures data aligns with business rules, supports governance initiatives, and enables accurate reporting and process efficiency.

Key responsibilities

• Implement and enforce customer data governance policies and standards across regional/local entities.
• Support the Data Object Owner in defining governance rules and harmonization initiatives.
• Define, monitor, and audit customer data quality rules, conducting regular cleansing activities.
• Assist the Data Quality Manager in analyzing issues and driving improvements.
• Create, update, and correct customer master data while ensuring proper classification, hierarchy, and consistency.
• Manage MDG‑related support requests, coordinate with application engineers, and provide business‑side resolutions.
• Provide access support and onboarding for customer data tools.
• Coordinate training and support for local key users and represent regional business requirements in global data initiatives.

Required profile

• Bachelor’s degree in Business, Information Systems, or a related field.
• Experience managing customer data within ERP (preferably SAP) and MDG environments.
• Strong knowledge of data quality and governance practices.
• Excellent communication and analytical skills in cross‑functional, matrix environments.
• Ability to work across time zones with international teams and willingness to travel up to 10%.

Required skills

• SAP
• MDG (Master Data Governance)

What we offer

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities