Community Manager - Pilot & Park

About the role

A full-time Community Manager is needed for the Pilot & Park property in Savannah, Georgia, a 278-unit mid-rise apartment community in the lease-up stage. The role manages the day-to-day operations of the property, including the team, daily activities and resources, so that budgeted financial and operational goals are met and operations comply with company policies and fair housing and other laws.

Key responsibilities

• Help develop property budgets by analysing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor invoices, check certificates of insurance, code charges correctly and manage communication between vendors, accounting and the owner.
• Control spending within the approved budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Analyse market trends and implement marketing and leasing strategies to reach occupancy and revenue goals.
• Respond to resident complaints and requests promptly, and ensure the maintenance team meets service standards.
• Conduct regular property inspections to keep the property safe, clean and well maintained.
• Hire, train and supervise property staff, and support the client/owner relationship through meetings, tours and performance updates.
• Complete accounting, financial and administrative reports and other assigned duties.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 4-6 years of relevant experience in property management, sales, marketing and customer service, sufficient to run an apartment community and lead a team.
• Ability to manage multiple priorities in a fast-paced environment, with strong communication, conflict resolution and customer service skills.
• All state and local licenses and certifications required, and a valid driver's licence to operate a golf cart on site.
• Physical ability to access all parts of the property and to lift up to 20 pounds alone and 50 pounds with help; occasional local travel may be required.

Required skills

• Proficiency in internet, word processing, spreadsheet and database programs.
• Strong proficiency in property management software, preferably Entrata, Yardi and/or OneSite.
• Management and supervisory skills to hire, lead, evaluate and manage team members.

The salary range for this position is $85,000 - $95,000.