Assistant Community Manager - Sloan Clarendon

About the role

A full-time Assistant Community Manager position at the Sloan Clarendon apartment community in Arlington, Virginia. The role supports the Community Manager in overseeing the financial and operational side of the community, acting as on-site supervisor when the manager is absent, and may help with leasing and marketing.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits and reconcile bank accounts, and process invoices and payables
• Operate the property management software (Yardi/OneSite) and keep it updated and backed up
• Review resident files and accounting records to identify unpaid or late fees, collect on delinquencies and enforce the lease
• Review and submit vendor invoices, obtain community manager approval, code charges to the Chart of Accounts and manage vendor communication
• Follow eviction procedures, including court hearings and proceedings
• Process resident move-outs, including deposits and lease cancellation fees
• Respond to resident complaints and requests promptly, and act as on-site supervisor by delegating daily work and coordinating maintenance and make-ready tasks
• Meet owners, give community tours and update them on community performance
• May support leasing and marketing by greeting prospects, showing ready apartments and models, closing leases and helping with applications

Required profile

• Bachelor's degree in Business Management, Communications or a related field preferred
• 1-3 years of relevant experience in residence life and/or property management covering community management, sales, marketing and customer service
• Understanding of lease terms and lease enforcement, including collections
• Valid driver's license to drive a golf cart on property; state and local licenses and certifications as required

Required skills

• Strong proficiency in property management software (Yardi, OneSite, Entrata)
• Proficiency in internet, word processing, spreadsheet and database programs
• Excellent written and verbal communication skills

What we offer

• Hourly range of $24.00 - $26.00, with possible bonus programs depending on whether the role is corporate or onsite
• Medical, dental, vision, disability and life insurance, plus a 401(k) with company match up to 6%
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus a 6-week paid sabbatical after 10 years
• Paid parental leave, fertility benefit reimbursement, employee assistance program and onsite housing discount for onsite team members