Virtual Medical Assistant

About the role

Health & Virtuals is seeking a Remote Virtual Medical Assistant to support healthcare practices across the United States. The role focuses on managing documentation workflows, maintaining accurate patient records, and preparing providers for each appointment.

Key responsibilities

• Upload, organize, and maintain patient records, labs, referrals, intake forms, and supporting documents in the EHR.
• Label and categorize documentation for easy retrieval and prepare patient charts ahead of visits.
• Monitor task queues, complete assigned documentation workflows, and track pending items such as referrals, labs, and follow‑ups.
• Route tasks and internal messages to ensure continuity across teams and clean handoffs between departments.
• Communicate with providers and internal teams to resolve missing or incomplete documentation.

Required profile

• Highly detail‑oriented with a focus on accuracy.
• Organized, process‑driven, and able to manage multiple administrative tasks simultaneously.
• Reliable, independent worker with strong follow‑through on assigned tasks.
• Clear and professional communication skills.

Required skills

• Experience with Electronic Health Record (EHR) systems or similar digital platforms.
• Proficiency in Google Workspace and Microsoft Office.
• Familiarity with communication tools such as Slack, Zoom, and Teams.
• Understanding of HIPAA and data confidentiality standards.