Vice President, Services

About the role

Great Minds, a public benefit corporation that develops math, science and ELA curricula for schools, is hiring a Vice President, Services remotely. Reporting to the Chief Learning and Product Officer, the VP will act as general manager of the services product line, which includes professional learning and coaching for teachers and district leaders. The role leads more than 200 facilitators and coaches and works across Research, Learning, Sales and Marketing.

Key responsibilities

• Set the strategy for the services portfolio, including which offerings to develop, improve, scale or retire, and the mix of free and paid, digital, virtual and in-person support
• Define professional learning standards, quality measures and a model of national consistency and regional stewardship
• Lead the selection, onboarding, certification, development and management of the facilitator and coach workforce, and build leaders within it
• Run the Service Operations function, covering staffing, scheduling, deployment, capacity planning, utilization, systems and service economics
• Work with Research, Sales and Marketing, Finance and Revenue Operations, and Success to align services with customer goals and measure their impact on implementation

Required profile

• 12+ years of professional experience, including 7+ years of leadership in K-12 professional learning, coaching or education services
• Bachelor's degree
• Strong understanding of district leadership and purchasing decisions
• Ability to lead through other leaders while maintaining clear standards

Required skills

• Ability to set a services strategy and turn market needs into instructionally strong, commercially viable offerings
• Experience working closely with Sales and Marketing
• Comfort using customer feedback, field evidence and financial and operational data to make portfolio decisions
• Strong cross-functional judgment with Product, Research, Success, Sales, Marketing, Finance and Operations

The expected base salary range is $225,000-$254,000, depending on location, experience, skills and internal equity. Applicants must submit a cover letter and resume, pass a background check, and only communicate with Great Minds through its official email domains.