Travel Coordinator (Event & Corporate Travel)

About the role

The Travel Coordinator supports the Ironman Group’s event and corporate travel operations across North America. You will handle day‑to‑day travel bookings, maintain accurate records, and provide frontline support to travelers.

Key responsibilities

• Execute routine travel bookings for events, meetings, conferences and business trips, including flights, hotels and ground transportation.
• Distribute travel confirmations and itinerary details to travelers promptly and accurately.
• Communicate directly with travelers to address itinerary changes, required corrections, and answer routine questions.
• Perform transactional expense and coding tasks using Concur, including expense coding, enterprise rental car coding and VTC‑Hotel coding.
• Run standard Concur reports, flag discrepancies and ensure documentation adheres to established processes.
• Escalate exceptions and issues to the Director of Travel as needed.

Required profile

• Strong attention to detail and ability to follow defined travel processes.
• Effective communication skills for direct interaction with travelers.
• Ability to manage multiple bookings and documentation simultaneously.
• Proficiency in handling expense coding and reporting tasks.

Required skills

• Concur expense management system.