Trading Application Support Engineer

About the role

Talan is looking for an Application Support Analyst to provide global production support for critical FX and Exchange-Traded Derivatives (ETD) trading platforms. The role is based on the trading floor in New York City (no remote work) and acts as the primary IT contact for traders, quants and sales teams, helping ensure the stability, performance and reliability of front-office applications.

Key responsibilities

• Provide hands-on technical and functional support for FX and derivatives platforms, including algorithmic trading tools and order routing systems.
• Monitor platform stability and performance, keeping availability high, latency low and connectivity to markets reliable.
• Resolve production incidents and coordinate with traders, developers, infrastructure teams and external vendors.
• Manage application releases, deployments and post-rollout validation.
• Support client FIX connectivity, OMS/EMS workflows and post-trade STP processes.
• Work with engineering teams on system improvements and resilience, and take part in change management, documentation and coordination of production updates.

Required profile

• Master's degree in Computer Science, Engineering, Finance or Quantitative Finance.
• At least 2.5 years of post-graduate experience in the financial industry.
• Ideal candidate has a solid understanding of financial markets, especially FX and derivatives.
• Able to work under pressure in a fast-paced trading environment.

Required skills

• FIX protocol, Linux and scripting (e.g. Bash/Python)
• Network protocols, algorithmic trading, pricing engines and market connectivity
• OMS/EMS platforms, STP flows and post-trade environments
• Incident/problem resolution, release management and stakeholder coordination

What we offer

• Salary range of US$100,000 - US$140,000
• 401(k) retirement plan with company matching
• 15 paid vacation days at hire, up to 27 by seniority; unused days are cashed out
• 8 paid holidays, 5 sick days and 2 personal days per year
• Health, dental and vision insurance plus FSA, voluntary STD and LTD, and commuter/transit benefits