Remote Night Shift Administrative & Customer Service Assistant
ProfyConnect · Erevan
Job description
About the role
We are looking for a remote Administrative and Customer Service Assistant to join our furniture repair team on a night‑shift schedule. You will be the first point of contact for warranty partners and customers, handling inquiries and appointments from 20:00 to 04:00.
Key responsibilities
- Answer incoming phone calls and schedule service appointments.
- Complete customer forms using our internal system.
- Respond to customer reviews and questions on Yelp, Angi, and Google Business.
- Coordinate with warranty partners to ensure timely repairs.
Required profile
- Fluent English (both written and spoken); Armenian or Russian is a plus.
- Proven experience as an Administrative Assistant or Customer Service Specialist.
- Strong organizational abilities and capacity to multitask.
- Ability to prioritize tasks and manage time effectively.
Required skills
- Proficiency with macOS.
- Strong command of Microsoft Office (Word, Excel, Outlook).
What we offer
- Fully remote work environment.
- Night‑shift schedule (20:00‑04:00) with consistent hours.
- Opportunity to work with a growing furniture repair company.
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Published 1 month ago
Expires 3 weeks from now
34 views · 0 interested
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ProfyConnect
Erevan