Quality Manager

About the role

Kraft Heinz is looking for a Quality Manager in Coshocton, Ohio, who will lead a core team of Quality and Sanitation professionals and drive quality excellence across the plant. The role works with the corporate quality team and support functions to reduce consumer complaints, lower hold rates, strengthen sanitation execution and meet regulatory compliance.

Key responsibilities

• Lead and coach a team of laboratory, quality compliance, sanitation and department supervisors, and evaluate their performance and competencies
• Implement quality and food safety KPIs, work instructions and training, and manage the Corrective and Preventive Action program
• Support R&D plant trials and feedback so that brand maintenance and innovation projects reach commercialization
• Maintain plant GMPs, HACCP and pre-requisite programs, and act as the main liaison with USDA during routine and unannounced visits
• Prepare for and lead internal and external quality audits, and monitor quality systems and data proactively
• Oversee records for quality checks, testing, sampling and sanitation, track RCFA initiatives for consumer complaints, and prepare FSQ permits and licenses
• Manage the department budget, purchasing and inventory of quality supplies, and serve as plant lead for quality and manufacturing initiatives including KHMS
• Build relationships with suppliers and vendors, and partner with corporate on automation and digital solutions

Required profile

• Bachelor's degree in food science, chemistry, microbiology or a related field preferred
• Self-directed, with integrity and maturity, and proven leadership and coaching skills
• Able to work under pressure during crises and across different shifts
• Strong knowledge of GFSI (FSSC 22000) requirements and previous experience as an audit facilitator
• Understanding of SPC, HACCP, sanitation, analytical/microbiology testing and hygienic design principles

Required skills

• Project management skills
• Microsoft Word, Excel, Access and PowerPoint
• SAP and Infinity experience preferred
• ERP system and quality system experience preferred