Network Operations Engineer

About the role

Deloitte Global is hiring a Network Operations Engineer (position reference 374735) in a highly hands-on individual contributor role. The engineer provides operational, engineering and troubleshooting support across a complex global network environment, working alongside network subject matter experts to keep services reliable and resilient. The role covers enterprise, WAN and cloud environments.

Key responsibilities

• Provide day-to-day network operations, administration, engineering and troubleshooting support.
• Troubleshoot complex network incidents and service disruptions, identify root causes and implement resolutions.
• Facilitate and implement network changes in production, ensuring they are tested, documented and operationalized.
• Engineer, operate and support WAN connectivity, including VPLS, IPsec, BGP and SD-WAN overlay solutions.
• Administer and support Cisco network environments, focusing on routing, connectivity, performance and reliability.
• Support Palo Alto Prisma Access and Cisco SD-WAN operations.
• Troubleshoot connectivity across cloud environments such as AWS, Microsoft Azure and Google Cloud Platform.
• Respond to network security, connectivity and performance issues and work with the right teams to resolve them.
• Support Cisco ISE Network Access Control (NAC) environments.
• Use diagnostic and monitoring tools such as Wireshark/pcap, NetFlow, ThousandEyes, iPerf, TRex and NetBrain to investigate issues.
• Maintain network topology and operational documentation using NetBrain and related tools.

Required profile

• Strong network engineering fundamentals, particularly within Cisco environments.
• Comfortable diagnosing complex network issues and troubleshooting connectivity across cloud platforms.

Required skills

• Cisco networking and SD-WAN
• Palo Alto Prisma Access
• BGP, VPLS, IPsec
• NetBrain, ThousandEyes, NetFlow, Wireshark