Mailroom Assistant – Facilities Support

About the role

The Mailroom Assistant supports facilities operations by managing mail, packages, and supplies across our Grand Rapids campuses. You will ensure timely distribution of critical business documents while providing excellent customer service to employees, partners, and visitors.

Key responsibilities

• Print large volumes of engineering drawings in multiple sizes and maintain accurate inventory of machines and equipment.
• Retrieve and distribute US Mail, process incoming tickets, receive and ship packages via FedEx, US Mail, and other carriers.
• Restock multi‑function devices, shred files, and partner with Facilities Specialists to restock water and other supplies.
• Perform audits on departmental mail delivery and assist with international and local mailings.
• Provide data entry and administrative support to the facilities and security teams.

Required profile

• High school diploma or equivalent.
• Experience with Microsoft Outlook, Teams, and Excel.
• Ability to safely lift items up to 50‑100 lb and learn business/shipping applications.
• Strong organizational skills, attention to detail, and excellent verbal and written communication.

Required skills

• Microsoft Outlook
• Microsoft Teams
• Microsoft Excel

What we offer

• Career development opportunities
• Competitive compensation and benefits
• Pay transparency
• Global opportunities within the organization