Field Service Engineer – Equipment Installation & Maintenance

About the role

As a Field Service Engineer (Customer Engineer) at Applied Materials, you act as the primary liaison with customers, installing, maintaining, and upgrading advanced semiconductor equipment. You will use digital analytics for troubleshooting and apply basic diagnostic techniques to resolve technical issues.

Key responsibilities

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques with support from senior engineers.
• Collaborate with senior engineers and customers to understand roadmaps, process flows, and business challenges.
• Train and mentor junior Field Service Engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations.
• Fulfill additional duties as assigned.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 4‑7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and thermodynamics.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Pneumatics, hydraulics, electronics, vacuum systems, thermodynamics.
• Proficient use of hand tools and digital multimeters.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.

What we offer

• Salary range: $37.00 – $51.20.
• Supportive work culture that encourages learning, development, and career growth.
• Comprehensive benefits package, bonus eligibility, and stock award program.