Extended Coverage Specialist – Auburn, ME
Jobs for Humanity · Auburn
Job description
About the role
The Extended Coverage Specialist supports the Operations Department at Bison Transport USA’s Auburn terminal, working Thursday to Saturday from 08:00 to 20:00. The role bridges Customer Service, Fleet Management, and Regional Planning to ensure smooth logistics operations.
Key responsibilities
- Serve as the single point of contact for customers, handling order entry, appointment scheduling, issue resolution, and relationship development.
- Manage day‑to‑day activities of assigned driver fleet, including message handling, home‑time planning, routing, and accurate ETA/PTA updates.
- Book freight, evaluate truck‑load combinations, balance driver availability with customer commitments, and coordinate with dispatchers.
Required profile
- High school diploma or equivalent.
- Superior data‑entry abilities and strong organizational skills.
- Excellent communication, analytical, and critical‑thinking capabilities.
- Demonstrated customer‑service experience; transportation experience is a plus.
Required skills
- Data Entry
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Published 2 weeks ago
Expires 1 month from now
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Jobs for Humanity
Auburn
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