Desktop Support Specialist

About the role

This position supports a dynamic IT environment in Houston, Texas, deploying desktop applications, troubleshooting incidents, and providing technical assistance to users at all levels. The role offers varied daily tasks and contributes to the company’s growth and innovation.

Key responsibilities

• Deploy desktop application software efficiently.
• Provide technical assistance across all user levels.
• Troubleshoot and resolve desktop system incidents.
• Support employee lifecycle processes.
• Administer printer services and manage service calls.
• Participate in IT‑related projects to expand skills.
• Conduct periodic inventories of IT resources.
• Maintain regular attendance and adhere to the established work schedule.

Required profile

• Minimum four years of professional IT experience.
• Strong work ethic and ability to complete tasks.
• Excellent written and oral communication skills.
• Critical thinking and problem‑solving abilities.

Required skills

• Windows 10 and Windows 11.
• Android operating system.
• iOS operating system.
• Linux systems (nice to have).
• Printer administration.

What we offer

• Competitive salary range of $70,000‑$80,000 annually.
• Comprehensive benefits package (details shared later).