Community Manager - Avondale

About the role

A full-time Community Manager is needed for the Avondale apartment community in Phoenix, Arizona. The role manages the day-to-day operations of the property, including the team, daily activities and resources, so that budgeted financial and operational goals are met and the property complies with company policies and fair housing, disability and credit reporting laws.

Key responsibilities

• Analyze financial statements, marketing information and operational reports to help set budgets and control expenditures within the approved budget, including petty cash.
• Set rent rates, collect rent and fees on time, make bank deposits and prepare monthly financial reports.
• Approve vendor invoices, check certificates of insurance, code charges correctly and manage communication between vendors, accounting and the owner.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Develop marketing and leasing strategies to reach occupancy and revenue goals, and respond promptly to resident complaints and service requests.
• Supervise property staff, including hiring, training and performance management, and support the owner relationship through property tours and updates.
• Ensure maintenance teams meet service standards and that the property meets safety, cleanliness and appearance standards.
• Complete accounting, financial and administrative reports; California managers use the state-specific Lease File Checklist.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 4-6 years of relevant experience applying property management, sales, marketing and customer service skills.
• Valid driver's license and all required state and local licenses and certifications.
• Ability to manage multiple priorities in a fast-paced environment and to lift up to 20 pounds alone and 50 pounds with assistance.

Required skills

• Property management software, preferably Entrata, Yardi and/or OneSite.
• Proficiency in internet, word processing, spreadsheet and database programs.
• Management and supervisory skills for hiring, directing and evaluating team members.

What we offer

• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• 401(k) with company match up to 6% after 6 months, paid parental leave and fertility benefit reimbursement.
• Weekly, monthly and/or quarterly bonus programs for onsite property positions, and possible quarterly or annual bonuses for corporate positions.
• Onsite housing discount and a 6-week paid sabbatical after 10 years.