Cable Technician – Low‑Voltage Cabling & IT Support

About the role

The Cable Technician I will perform basic low‑voltage cabling work and provide on‑site technical support for end users. This role supports daily IT operations, including troubleshooting workstation issues, installing and maintaining cabling infrastructure, and ensuring reliable connectivity at customer or internal locations.

Key responsibilities

• Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.
• Perform cable routing, dressing, labeling, and documentation.
• Assist with installation of racks, patch panels, faceplates, and related hardware.
• Troubleshoot connectivity issues related to cabling infrastructure.
• Provide hands‑on technical support for desktops, laptops, printers, mobile devices, and peripherals.
• Support user account setup, password resets, and basic application support.
• Document work performed in ticketing systems and escalate issues as needed.

Required profile

• 1+ years of experience in cabling, IT support, or a related technical role.
• Basic understanding of network cabling standards (TIA/EIA).
• Familiarity with Windows OS, basic networking, and common IT troubleshooting steps.
• Ability to use cabling and hand tools (punch‑down tools, testers, drills, etc.).
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and work in various environments.
• Valid driver’s license may be required depending on job site needs.

Required skills

• Cat5e/Cat6 network cabling installation and termination.
• Cable testing and troubleshooting.
• RJ45 crimping.
• Windows operating system.
• Basic networking concepts.
• Ticketing system usage.
• Knowledge of switches, access points, and network equipment.