Senior Technology Architect – Remote US

About the role

Infosys is seeking a Senior Technology Architect to join its Communications, Media, and Technology (CMT) unit. The role supports clients across the United States, offering the flexibility to work from any location or remotely.

Key responsibilities

• Create business requirement documents covering functional and non‑functional needs based on workshops and stakeholder interviews.
• Review, propose, and develop scalable, reliable, and maintainable solution architectures.
• Assess and recommend appropriate technologies, tools, and platforms to meet business goals.
• Design integration strategies for diverse technologies and systems to ensure seamless data flow.
• Resolve complex technical challenges during build, deployment, and support phases while promoting reusable frameworks.
• Provide specialized insights to development teams and foster collaborative client relationships.
• Identify system risks, monitor performance, and suggest optimization initiatives.
• Maintain a comprehensive knowledge base for systematic information capture.
• Contribute to proposals and RFP responses with architectural expertise.

Required profile

• Proven senior‑level experience in solution architecture and technical leadership.
• Strong ability to translate business requirements into technical designs.
• Excellent problem‑solving skills and experience handling complex integration scenarios.
• Effective communication and collaboration with both client and internal teams.

Required skills

• Network
• Contact Center Telephony
• Infrastructure‑Contact Center
• IVR Concepts
• Unified Communication