Office Systems Specialist

About the role

Join Konica Minolta as an Office Systems Specialist and help clients modernize their workplace. You will work on-site to maintain, repair, and upgrade printing and office equipment while supporting broader IT and automation services.

Key responsibilities

• Perform diagnostics, break/fix, installation, hardware removal, and connectivity troubleshooting on Konica Minolta products.
• Use and maintain a variety of tools and gauges to service production machinery.
• Travel to customer sites within an assigned territory, manage inventory, and keep clients informed about scheduling.
• Develop professional relationships and ensure high customer satisfaction.
• Log service visits and update client records in the Konica Minolta system.
• Collaborate with the Account Management team to resolve customer issues.

Required profile

• High School Diploma/GED or equivalent experience.
• 0‑2 years of experience servicing or repairing office equipment or machinery.
• Strong mechanical aptitude and passion for technology.

Required skills

• A+ Certification (preferred).
• N+ Certification (preferred).
• Exposure to IT Networks (a plus).

What we offer

• Hands‑on and computer‑based training on current and upcoming technology.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance, paid mileage, company‑provided laptop and phone.
• Inclusive, flexible workplace with comprehensive benefits (paid holidays, vacation, medical/dental, 401k, tuition reimbursement).