Director of Operations

About the role

The Edison Awards™ seeks a dynamic Director of Operations to oversee its digital ecosystem, program logistics, and stakeholder relationships. Reporting directly to the CEO, you will ensure seamless execution of award programs and drive operational excellence through technology and AI.

Key responsibilities

• Own and optimize the organization’s digital ecosystem, including HubSpot (CRM/Marketing), Award Force, and Google Workspace, ensuring data integrity and smooth user experiences.
• Lead end‑to‑end logistics for in‑person and virtual Edison Award events, managing budgets, vendor contracts, and strategic partners.
• Serve as the CEO’s right hand by anticipating bottlenecks, handling AP/AR complexities, and delivering data‑driven solutions.
• Drive the integration of AI tools to improve productivity, communication, and overall efficiency.
• Communicate operational plans, deadlines, and impact clearly to internal teams and external stakeholders.
• Act as primary liaison for the Steering Committee, VIP speakers, and vendors, overseeing outreach, materials, and elite‑level support.

Required profile

• Strong leadership presence with high emotional intelligence and ethical standards.
• Exceptional written and verbal communication skills, able to tailor messaging for diverse audiences.
• Proven financial acumen, including budgeting, forecasting, and cost‑efficiency initiatives.
• Outcome‑oriented mindset with a track record of independently managing multiple high‑stakes demands.

Required skills

• Deep experience with HubSpot CRM/Marketing platform.
• Proficiency in Google Workspace and Award Force systems.
• Hands‑on experience implementing AI tools for operational automation.
• Familiarity with QuickBooks or similar accounting software (preferred).