Customer Service Support

About the role

We are looking for a detail‑oriented Customer Service Support professional to join our team. In this position you will ensure smooth order processing and deliver exceptional service to our clients, supporting both operational and customer‑facing activities.

Key responsibilities

• Answer incoming customer calls and provide prompt, courteous assistance.
• Collect and verify outstanding information required for order fulfillment.
• Complete motor programming charts accurately and efficiently.
• Manage shipping status reports and assess applicable sales‑tax liabilities.
• Process and collect outstanding balances from customers.
• Maintain Will Call reports and enter order samples.
• Scan and upload orders into DocuWare to keep records organized.

Required profile

• High school diploma or equivalent; associate degree preferred.
• Previous experience in customer service or administrative support is a plus.
• Strong attention to detail and excellent organizational abilities.
• Effective communication and interpersonal skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Required skills

• Proficiency with Microsoft Office Suite.
• Familiarity with document‑management systems such as DocuWare.

What we offer

• Competitive hourly compensation ranging from $26.00 to $29.00.
• Inclusive, equal‑opportunity workplace that values diversity.
• Opportunity to work with a leading luxury interiors brand.