Customer Service Representative – Early Shift (5am‑1:30pm)
Bosch Group · Itasca
Job description
About the role
Join Roadside Protect, a Bosch Service Solutions business, as a Customer Service Representative on an early‑shift schedule (5:00 am‑1:30 pm). You will provide critical roadside assistance to drivers in the U.S. and Canada, helping them resolve emergencies quickly and safely.
Key responsibilities
- Answer inbound calls and deliver professional, empathetic support.
- Gather accurate vehicle, driver and incident information.
- Enter data into dispatch systems and perform fleet intake tasks.
- Follow scripts, workflows, and client‑specific requirements.
- Communicate clearly with customers to confirm details and next steps.
Required profile
- U.S. work authorization (no future sponsorship).
- Strong empathy and social skills for building rapport.
- Ability to handle high‑stress, time‑sensitive situations.
- Entry‑level candidates are welcome.
Required skills
What we offer
- Entry‑level hourly rate of $18.00.
- Generous 401(k) match and comprehensive benefits package.
- Collaborative, international work environment with onsite gym and massage chairs.
- Opportunities for professional growth and continuous learning.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United States.
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 2 weeks ago
Expires 1 month from now
22 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Bosch Group
Itasca