Content Author Specialist

About the role

The Content Author Specialist will maintain and update site content on converse.com, ensuring accurate and timely publishing across the digital platform. You will work closely with digital merchandising, design, and product teams in a fast‑paced, collaborative environment.

Key responsibilities

• Publish site content updates through a CMS platform.
• Coordinate with merchandising and seasonal planning teams to schedule and link content correctly.
• Conduct QA of content, links, and assets for site refreshes, product launches, A/B tests, and acquisitions.
• Collaborate with digital designers on asset requirements and provide design feedback.
• Identify CMS tool development needs with product teams and troubleshoot platform issues.
• Maintain documentation and best‑practice guides with other authors.
• Support site enhancement projects and special initiatives as needed.

Required profile

• Bachelor's degree or equivalent experience.
• At least 1 year of experience creating, maintaining, and publishing content via a CMS, preferably in an e‑commerce setting.
• Strong attention to detail, organization, and ability to manage multiple projects.
• Self‑starter who thrives in an ambiguous, fast‑moving environment.

Required skills

• Experience with SFCC (Salesforce Commerce Cloud) or First Spirit CMS.
• Knowledge of HTML and CSS.
• Strong written communication skills.