Administration Center Administrator

About the role

Join the Workforce Administration Team within American Airlines' Technical Operations Division as an Administration Center Administrator. You will provide essential administrative support to team members and leadership, ensuring smooth operations in a busy airport environment.

Key responsibilities

• Audit, analyze and prepare weekly headcount and monthly projection reports.
• Manage payroll processes using the Workbrain system, including time coding, shift schedules, overtime, field trips, shift swaps and holiday equalization.
• Process vacation changes and handle employee inquiries via phone, email and walk‑ins.
• Serve as liaison between airport personnel, local leadership and team members.
• Train and onboard new administrative center staff.
• Support project initiatives such as new system implementations.
• Submit requests for computer and system access, sort and file data, and handle time‑sensitive requests.

Required profile

• High school diploma or GED; at least 1 year of administrative experience.
• Ability to pass FAA criminal background checks and obtain required airport security badges.
• Willingness to work shifts, nights, weekends and holidays and travel for professional development.

Required skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Experience using the Workbrain payroll system.

What we offer

• Salary range $38,000 – $48,000 per year.
• Opportunities for travel and professional development within a global airline.
• Flexible shift options, including nights, weekends and holidays.