Offres d'emploi Call Centers & Telesales

About the role A Customer Service position is available for the UK market at WNS Global Services’ Durban office. The Senior Associate will deliver reliable, trustworthy service, handling a high volume...

About the role We are seeking a high‑performance professional with strong leadership and problem‑solving abilities to lead a team of Senior Associates. The role focuses on building a customer‑centric,...

About the role The role involves contacting customers with outstanding balances to help them resolve debt, prevent further arrears and ensure sustainable repayment actions. You will work both inbound...

About the role Role is to lead and direct the telesales team to achieve high sales and maintain strong client patronage, while ensuring excellent call quality and sales delivery. The team leader overs...

About the role This role is ideal for a talented, motivated and dynamic Operations Manager who will lead a sales‑focused contact centre, coaching Team Leaders to meet client and internal business deli...

About the role The Operations Manager will lead the Durban delivery centre, ensuring operational targets are met and business strategy is executed. Reporting to senior leadership, the role is accounta...

About the role The Outbound Team Leader will lead a telesales team delivering high‑volume sales calls and ensuring excellent call quality. You will manage daily operations, coach agents, and support f...

About the role The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing and strive to deliver excellent customer...

About the role The Travel Call Centre Agent will identify and understand customer needs, delivering first‑class service to enhance business profitability while treating customers fairly and with integ...

About the role As a Quality Assessor you will enhance the customer experience journey by assessing call centre interactions across calls, email, chat and other channels. You will produce insightful re...

About the role The key objective of the role is to identify and understand customer needs, delivering first‑class customer service to increase business profitability while treating customers fairly. T...

About the role The Assistant Manager – WFM Planner is responsible for resource planning and capacity management to ensure the right number of agents are available to meet forecasted call volumes and s...

About the role The Call Center Collections Agent will contact customers with outstanding balances, negotiate repayment plans and help them avoid further debt. The role combines inbound and outbound ca...

About the role We are seeking a Senior Group Manager to lead our Inbound Service, Sales and Retentions department on the night shift. The role focuses on creating a high‑performance, customer‑centric...

About the role This full‑time remote position joins HOS247’s customer support team, delivering front‑line assistance (and occasional sales help) to English, Spanish and Russian speaking drivers and fl...

À propos du poste INTESCIA, leader européen de la Business Intelligence, recherche un(e) téléprospecteur(trice) BtoB pour renforcer son équipe commerciale à Port Louis, Île Maurice. Missions principal...

À propos du poste Rejoignez le groupe INTESCIA, leader européen de la Business Intelligence, en tant que Chargé de support client au sein de l’équipe Customer Care à Port‑Louis. Vous assurerez une pri...

About the role Our company is looking for a Customer Service Representative (CSR) to join our team. The ideal candidate will provide excellent customer service, assist with daily customer needs, and e...

About the role We are seeking a motivated, responsible and dedicated Contact Center Specialist to work the night shift. You will join a team that focuses on supporting and serving customers with a pos...

À propos du poste Rattaché(e) à votre manager d'équipe, vous serez chargé(e) de contacter un portefeuille de particuliers français ayant formulé une demande d’étude en ligne. Vous contribuerez à la pr...