Workshop Service Administrator

About the role

Sandvik is seeking a Workshop Service Administrator for its Elko, NV location. The role involves setting up workshop jobs, preparing packets for supervisors, and managing work‑in‑process orders.

Key responsibilities

• Open and track field service jobs for billable work, warranty, and new units.
• Order parts, tools, safety equipment, uniforms and office supplies; coordinate with vendors.
• Process system and hard‑copy documentation for all WIP orders.
• Prepare quotes, invoices and close field service jobs.
• Enter technician labor, warranty claims and time into the Aurora system.
• Maintain Aurora branches, technicians, labor costs, sell rates and user authorizations.
• Produce monthly reports on backlog, in‑process and future jobs.

Required profile

• Associate’s degree (or equivalent).
• 3‑5 years of office or inventory management experience in an industrial environment, preferably with accounting tasks.

Required skills

• Microsoft Office
• Aurora system
• Sales tools for warranty and claim processing

What we offer

• Health, dental and disability insurance.
• 401(k) retirement savings plan.
• Professional development and training opportunities.
• Potential for career advancement within Sandvik.