Water Restoration Technician

About the role

ServiceMaster Restore 5399 in Hoquiam is hiring a full-time Water Restoration Technician. The technician monitors, inspects and completes water restoration jobs, including drying, demolition and other restoration activities, and prepares documentation to support insurance reimbursement.

Key responsibilities

• Retrieve work orders, check routes, load equipment and supplies on the truck and arrive at the job site
• Complete assigned jobs following company processes with quality control, including water extraction, pack-out of contents, removal and disposal of non-salvageable materials, and light construction and demolition as directed by the supervisor
• Monitor and adjust the drying plan daily based on meter readings
• Inspect completed jobs, obtain customer signatures and request payment when necessary
• Resolve customer issues and communicate daily job activity with the supervisor and key staff
• Prepare notes, photos and documents according to company policy to support insurance reimbursement
• Report equipment malfunctions or damage to the supervisor

Required profile

• High school graduate or equivalent; restoration or construction experience preferred but not required
• Valid driver's license and satisfactory driving record
• Good verbal and written communication and customer service skills
• Ability to prioritize activities and meet deadlines
• Physical ability to lift up to 70 pounds, stand and walk for long periods, and use respirators that seal to the face

Required skills

• Experience using mobile software to enter data
• Ability to read and follow product label instructions
• Certifications such as WTR or ASD are preferred but not required

What we offer

• Pay of $20.00 - $26.00 per hour
• Medical credit and 401(k) with matching
• Paid time off and profit sharing
• Company parties