Water Restoration Technician

About the role

The Water Restoration Technician monitors, inspects and completes tasks for water restoration jobs, ensuring proper drying, demolition and restoration activities. The role involves direct interaction with customers to explain processes and secure approvals.

Key responsibilities

• Retrieve work orders, plan routes, load required equipment and arrive at job sites on time.
• Perform water damage repair including water extraction, pack‑out of contents, removal of non‑salvageable materials, light construction and demolition.
• Adjust drying plans daily based on moisture meter readings and document progress with photos and notes for insurance reimbursement.
• Inspect completed jobs, obtain customer signatures, request payments and report any equipment issues.
• Communicate job status, customer concerns and daily activities with supervisors and company staff.

Required profile

• High school diploma or equivalent.
• Valid driver’s license with a satisfactory driving record.
• Good verbal and written communication and customer service skills.
• Ability to prioritize tasks, meet deadlines and work in a clean uniform.
• Physical ability to lift up to 70 lb, stand, walk, squat, crawl and work in varied indoor/outdoor conditions.

Required skills

• Water extraction and pack‑out techniques.
• Light construction, demolition and removal of non‑salvageable materials.
• Use of moisture meters and adjustment of drying plans.
• Mobile software for data entry and documentation.

What we offer

• Opportunity for advancement.
• Great company culture and competitive pay.
• Exciting work that makes a real difference in people’s lives.