Virtual Medical Assistant (Remote)

About the role

Health & Virtuals is seeking a Remote Virtual Medical Assistant to support healthcare practices across the United States. The role works behind the scenes to keep clinical and administrative workflows smooth, ensuring providers have accurate, up‑to‑date patient records before each appointment.

Key responsibilities

• Upload, organize, and maintain patient records (labs, referrals, intake forms) in the EHR, ensuring proper labeling and easy retrieval.
• Prepare patient charts ahead of scheduled visits so providers are fully prepared.
• Monitor task queues, track pending items such as referrals, labs, and follow‑ups, and route tasks to maintain continuity.
• Communicate with providers and internal teams to resolve missing or incomplete documentation.
• Route internal messages, manage handoffs between departments, and ensure clean, timely updates.

Required profile

• Comfortable working within EHR or similar digital systems.
• Strong documentation handling and record‑management ability.
• Understanding of structured workflows and task‑tracking systems.
• Highly detail‑oriented, organized, and process‑driven.
• Ability to work independently and follow through on assigned tasks.
• Familiarity with HIPAA and data confidentiality standards.

Required skills

• EHR systems
• Google Workspace
• Microsoft Office
• Slack
• Zoom
• Microsoft Teams