Virtual Medical Assistant

About the role

We are looking for a Virtual Medical Assistant to provide behind‑the‑scenes support for healthcare providers across the United States. Working remotely, you will keep electronic health records accurate, prepare patient charts and ensure that every appointment runs smoothly.

Key responsibilities

• Upload, organize and maintain patient records (labs, referrals, intake forms) in the EHR, ensuring proper labeling and easy retrieval.
• Prepare complete patient charts ahead of scheduled visits so providers have all necessary information.
• Monitor task queues, complete documentation workflows, and track pending items such as referrals, labs and follow‑ups.
• Route tasks and messages to the appropriate team members to maintain continuity across departments.
• Communicate with providers and internal teams to resolve missing or incomplete documentation and ensure clean handoffs.

Required profile

• Comfortable working with electronic health record (EHR) or similar digital systems.
• Strong attention to detail and ability to manage multiple administrative tasks simultaneously.
• Understanding of HIPAA and data confidentiality standards.
• Self‑motivated, reliable and able to work independently within structured workflows.

Required skills

• EHR systems
• Google Workspace
• Microsoft Office
• Slack
• Zoom
• Microsoft Teams

What we offer

• Fully remote, full‑time schedule (8:30 AM – 5:30 PM EST).
• Structured onboarding and training on our documentation processes.
• Opportunity to support a growing network of healthcare practices.