Vice President, Trade Development & Inside Sales

About the role

Breakthru is looking for a dynamic, enterprise‑minded leader to design and run two transformational capabilities within Trade Development. This senior position will shape the performance management model for hundreds of supplier partners and build a Center of Excellence for Business Managers.

Key responsibilities

• Lead, develop and manage a team of Business Managers, overseeing performance, coaching, career development and accountability.
• Design and execute a best‑in‑class service model, defining engagement routines, dashboards, scorecards and reporting cadences.
• Establish enterprise‑wide processes, tools, technology solutions and governance frameworks that drive consistency across markets.
• Own the Inside Sales & Customer Care operation, managing the strategic BPO partner and defining account service criteria.
• Create escalation frameworks, decision‑rights structures and automation tools in partnership with Trade Analytics.

Required profile

• Proven senior leadership experience in trade development, inside sales or commercial operations.
• Track record of building performance‑management systems and service models at scale.
• Strong people‑management skills, including full lifecycle talent development.
• Experience managing BPO/vendor relationships and contract governance.
• Ability to collaborate across markets, functions and senior leadership.

Required skills