Vice President, Global Field Operations

About the role

Okta is seeking a Vice President of Global Field Operations to serve as the operational partner to the Chief Revenue Officer (CRO) and drive the execution of the go‑to‑market (GTM) strategy worldwide. This senior leader will shape the processes, data, and systems that enable sales, pre‑sales, partner, and customer success teams to deliver predictable, scalable growth.

Key responsibilities

• Partner with the CRO and GTM leadership to translate strategic goals into actionable operational plans.
• Own territory design, quota setting, headcount planning, incentive design, and fiscal year communications.
• Develop and prioritize the GTM Operations roadmap to boost sales productivity, pipeline generation, and customer retention.
• Lead the Sales Operations, Partner Operations, XDR Operations, and Customer Success/Professional Services Operations teams, ensuring alignment across functions.
• Collaborate with Finance and GTM leaders to manage forecasting, ensuring rigor and predictability.
• Define, monitor, and report key GTM metrics and dashboards for executive decision‑making.
• Recruit, mentor, and build a high‑performing GTM Operations organization.
• Champion change initiatives, new processes, and technologies across the GTM ecosystem.

Required profile

• 12+ years of progressive experience in Sales Operations, GTM Operations, or related business functions.
• Proven track record of leading large, cross‑functional operations teams in a fast‑moving, global environment.
• Strong analytical mindset with the ability to turn data into actionable insights.
• Excellent communication and influencing skills to work with senior leaders and diverse stakeholders.

Required skills