Venue Assistant – Part-Time Event Support

About the role

The Venue Assistant supports the operation of Zilker Lodge during private events, ensuring renters and guests have a smooth and enjoyable experience. This part‑time position is hands‑on, focused on customer service, event logistics and on‑site problem solving.

Key responsibilities

• Serve as the primary point of contact for renters and event guests, answering questions and providing guidance.
• Prepare the facility before events, including set‑up, cleaning, and signage.
• Coordinate parking, traffic flow and guest arrival directions within Zilker Park.
• Assist external vendors with on‑site needs such as load‑in, equipment placement and utilities.
• Monitor events in real time, addressing issues quickly and calmly to maintain a high level of service.

Required profile

• Passionate about the mission of removing barriers for youth and supporting community programs.
• Excellent interpersonal skills with the ability to build rapport quickly.
• Calm under pressure and able to think critically when unexpected situations arise.
• Self‑directed, organized and able to manage multiple tasks during busy event periods.

Required skills

What we offer

• Flexible part‑time schedule aligned with event dates (late August to early May).
• Opportunity to contribute directly to a nonprofit that funds free summer camps for children.
• Experience in event operations and customer service within a vibrant community setting.