Tier 2 Incident Responder – Cybersecurity Analyst

About the role

BlackCloak is looking for a Tier 2 Incident Responder to join its Security Operations Team. You will act as an independent contributor, helping high‑profile clients detect, assess, and remediate security events across their digital environments.

Key responsibilities

• Onboard clients remotely onto the BlackCloak platform and provide post‑onboarding support.
• Respond to client alerts, incidents, and inquiries, triaging cybersecurity alerts and delivering mitigation actions.
• Run network vulnerability assessment scans and communicate findings to clients.
• Participate in the Incident Response Program, on‑call rotation, and escalation processes.
• Mentor junior team members and share knowledge through training sessions.

Required profile

• 2‑5 years of experience in an infosec or cybersecurity analyst role.
• College degree in IT, Computer Science, Computer Engineering, or equivalent experience.
• Industry‑recognized certifications (e.g., CISSP, GIAC, OSCP, Security+) are a plus.
• Ability to work independently, manage multiple tasks, and handle occasional nights and weekends.

Required skills

• Penetration and vulnerability testing.
• Windows and macOS forensic investigation.
• Vulnerability management.
• Technical knowledge of operating systems: Windows, macOS, iOS, Android, Linux.
• Network vulnerability assessment scanning.