Technical Program Manager, Product Operations

About the role

Quorum Software, a provider of digital technology for business workflows in the oil and gas sector, is hiring a Technical Program Manager, Product Operations. The role is an individual contributor with no direct reports at launch, owning the lifecycle process across the product portfolio and driving a small number of high-priority cross-product programs from concept to launch. It is based in Houston, Texas (preferred) or the United States remotely, with hybrid work in Houston or remote with travel elsewhere.

Key responsibilities

• Facilitate every product launch and release, bringing together Product, Engineering, Security, Legal, Support, Marketing and Sales, and consolidate readiness status for leadership Go/No-Go decisions
• Maintain a portfolio-wide release calendar and run post-launch reviews
• Run a repeatable Alpha/Beta program covering entry and exit criteria, participant selection, feedback and graduation
• Own the end-of-life process, including decommission checklists, customer migration plans and EOL notifications
• Develop and maintain launch, release and EOL processes and documentation, and train Product Managers and partners on them
• Own delivery of assigned multi-team programs: scope, milestones, dependencies, risks and launch readiness
• Manage program health metrics such as on-time readiness, release slippage and post-launch issues
• Run readiness checkpoints across portfolio segments and coordinate telemetry standardization with Engineering and Cloud Operations

Required profile

• 5+ years in program management, technical program management, product operations or release management, including leading cross-functional technical programs
• Track record of running or formalizing structured launch, release or beta/pilot programs across multiple teams or products
• Ability to influence and drive decisions without direct authority, and strong facilitation and executive communication skills
• Experience working across Product, Engineering, Security, Legal, Support, Marketing and Sales
• Demonstrated ability to manage multiple programs, dependencies and stakeholders at once

Required skills

• Working understanding of the software development lifecycle and strong technical fluency, able to read technical designs and discuss architecture and dependencies with engineers
• Strong written process documentation skills
• Preferred: BA/BS in Computer Science, Engineering or equivalent practical experience, and familiarity with release and launch tooling