Tasting Room Support Associate – Booker Wines

About the role

The Tasting Room Support Associate ensures that Booker Wines and My Favorite Neighbor tasting rooms operate smoothly and provide an exceptional guest experience. You will maintain cleanliness, manage reservations, and assist guests in a friendly, proactive manner.

Key responsibilities

• Set up and clean tasting rooms, patios, and picnic areas.
• Answer and manage tasting‑room phone calls.
• Create, modify, and track guest reservations.
• Greet, seat, and provide water service to guests.
• Stock wine and non‑wine inventory, polish glasses, and reset tables.
• Communicate with hospitality staff and support onsite events.
• Maintain tidiness of facilities, including outdoor and indoor spaces.

Required profile

• Ability to thrive in a team environment and multitask.
• Willingness to work weekends and holidays.
• Friendly, approachable demeanor.
• Physical ability to lift up to 55 lb and move furniture as needed.
• Must be at least 21 years old.

Required skills

• Strong organization and problem‑solving abilities.
• Flexibility to manage changing priorities with enthusiasm.
• Detail‑oriented, coachable, and highly motivated.