Systems Administrator

About the role

The Systems Administrator supports end users and core infrastructure for Waffle House’s corporate office in Norcross, GA. You will maintain Windows Server services, Microsoft 365, backups, and basic network operations while following established standards.

Key responsibilities

• Provide advanced end‑user support and act as an escalation point for IT Support Specialists.
• Administer Active Directory and Microsoft 365, managing user accounts, permissions, and licenses.
• Execute Windows Server updates, patching cycles, and routine maintenance.
• Monitor system health, investigate alerts, and assist in resolving infrastructure issues.
• Support backup validation, restore testing, and disaster‑recovery procedures.
• Perform workstation deployments, PC migrations, asset tracking, and maintain technical documentation.

Required profile

• Working knowledge of Windows Server technologies (Active Directory, DNS, DHCP, Group Policy).
• Experience with Microsoft 365 administration (user accounts, mailboxes, Teams, licensing).
• Basic‑to‑intermediate networking knowledge (TCP/IP, VPNs, routing fundamentals).
• Strong troubleshooting and problem‑solving abilities.
• Excellent written and verbal communication with attention to detail.

Required skills

• Windows Server
• Active Directory
• DNS
• DHCP
• Group Policy
• Microsoft 365 administration
• Teams
• TCP/IP
• VPN
• Routing fundamentals
• Backup operations
• PC deployment and migration
• Technical documentation

What we offer

• Health & wellness package (medical, dental, vision, life insurance).
• Employee Assistance Program for associates and households.
• Paid time off up to 4 weeks plus six paid holidays.
• Culture focused on people‑first values and servant leadership.
• Unlimited learning and development opportunities.
• Internal referral program and community volunteer initiatives.