Systems Administrator – Entry Level IT Operations

About the role

The Systems Administrator I provides foundational operational support for enterprise infrastructure and systems. Working under senior team members, you will gain hands‑on experience with servers, identity services, messaging, virtualization and storage in a fast‑paced IT environment.

Key responsibilities

• Install, configure and maintain Windows and Linux servers.
• Perform routine health checks, patching and updates under supervision.
• Monitor system alerts, troubleshoot issues and assist with root‑cause analysis.
• Support backup operations and verify successful job completion.
• Create and manage user accounts, permissions and access rights in Active Directory.
• Assist with onboarding/off‑boarding processes and AD/DNS administration.
• Administer Microsoft Exchange and Office 365 environments, including Mimecast integration.
• Support VMware virtualization platforms and storage performance monitoring.
• Apply security patches, follow security procedures and support vulnerability remediation.
• Update documentation, runbooks and configuration records following change‑management practices.
• Collaborate with Service Desk, Network, Security, Database and Application teams.
• Participate in project tasks and system implementations as assigned.

Required profile

• Associate or Bachelor’s degree in IT, Computer Science or related field, or equivalent experience.
• 1–3 years of general IT experience (service desk, desktop support or entry‑level infrastructure).
• Basic knowledge of Windows operating systems, networking fundamentals (DNS, DHCP, TCP/IP), Active Directory and Exchange/Office 365.
• Experience with IT ticketing systems and support processes.
• Basic scripting experience (PowerShell or Bash) and understanding of virtualization platforms (e.g., VMware) is a plus.

Required skills

• Windows Server
• Linux
• Active Directory
• DNS
• Microsoft Exchange
• Office 365
• VMware virtualization
• PowerShell
• Bash
• IT ticketing systems
• Networking fundamentals (DNS, DHCP, TCP/IP)