Supply Chain & Operations Manager (Manufacturing AI)

About the role

Protiviti is hiring a Manager for its Supply Chain & Operations team, focused on manufacturing artificial intelligence. The role partners with clients to identify and manage complex business problems, offering best-in-class advice and solutions. It is listed for Chicago, with additional locations in Atlanta, Charlotte, Dallas and Houston.

Key responsibilities

• Develop strategies and solutions using the latest tools and methods, and build lasting relationships with client personnel
• Analyze manufacturing data to find trends, inefficiencies and improvement opportunities (asset utilization, throughput, productivity, quality, waste) and build dashboards and analytics for the plant floor
• Lead client workshops and discovery sessions, and manage multiple process improvement projects end to end, including ROI and financial impact analysis
• Partner across production, maintenance, quality, logistics, planning and procurement to drive continuous improvement
• Pursue business development, including proposals and scoping, and cultivate a professional network with senior executives
• Translate issues, risks and challenges to client personnel, including executives

Required profile

• Bachelor's degree in a relevant field (Engineering, Supply Chain, Operations or Business); real-world experience is the primary requirement
• 5+ years in consulting, manufacturing, operations technology, manufacturing AI, digital twins or related fields, in professional services or industry
• Demonstrated ability to use data and AI to solve manufacturing problems and link solutions to measurable business value
• Leadership and direct supervisory experience, including mentoring, coaching, performance reviews and team oversight
• Interest in production, warehousing, fulfillment and maintenance operations, and in applying AI as a strategic tool

Required skills

• Hands-on operations technology experience: data tag analysis, OT data/PLCs, manufacturing AI/ML techniques and discrete flow simulation modeling
• Data strategy and basic-to-intermediate architecture knowledge to fit solutions into existing systems
• AI governance: auditing AI risks, human-in-the-loop checkpoints and communicating recommendations in plain language
• Proficiency with AI tools (ChatGPT, Claude, Copilot, NVIDIA, Microsoft Data Foundry or equivalent) and the Microsoft ecosystem (Microsoft 365, Excel, Power BI, Azure/Fabric)
• Solid grasp of manufacturing financials (cost analysis, ROI)
• Professional certification (CPM, CPSM, CSCP, CPIM, PMP, TPM, Six Sigma/Lean Six Sigma) strongly preferred

What we offer

• Hybrid workplace combining in-person work in local offices and client sites with remote work; travel depends on projects and clients
• Salary range of $126,000-$202,000, with a 12% bonus target and total cash range of $141,120-$226,240
• Medical, dental and vision coverage, FSA/HSA, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and 401(k) with 50% employer match on the first 6%
• Choice Time Off and up to 11 paid holidays